Setting a company up for success primarily involves having the right people who are more than capable of taking on new challenges set forth by the constant advancement of technology. In hindsight, an effective and efficient office culture is—more often than not—more important than a good business strategy.
Everything boils down to its leader, the captain of the ship so to speak, when it comes to navigating the treacherous waters of business. This is where future- and/or people-proofing a company comes into play.
The idea is to always come up with new performance, training, and reward strategies. While some prefer arming digital savvy employees with the fundamentals of business, others cultivate peer-driven education.
Of course, it’s one thing to know the importance of people-proofing an organization, it’s another to know how. We’ve talked to some of our peers to ask for tips on how businesses can do so. Here are their responses.
From Simon Elkjær, Chief Marketing Officer of avXperten:
The best way one can people-proof their organization is to make sure they have a strong succession plan, ever-evolving training and development strategies, and a good work environment that encourages growth and productivity. Having a great workplace encourages your employees to stay loyal and achieve great results.
It’s also important for you to take care of your workplace’s growth and make sure that they’re provided with great training and development programs that can prepare them to succeed any of your top-level executives. Making sure that your business has a good grasp of these things helps ensure the success of your business.
From Pablo Martinez-Moore, Business Consultant for Parabellum Business Management Consultancy:
Some ways to people-proof your organization is ensuring your cause or goals are transparent to employees, that they understand what you’re trying to achieve, and the underlying reasons for this. This can help drive employee engagement and they can understand how they can contribute towards this and the organization as a whole.
The setting of individual goals, in line with that of the organizations’, ensure the company is aligned and focused on moving forward in the same direction. This is of major strategic importance in particular for 2021, where COVID-19 can act as a major distraction leading an organization off track.
Regular reviews with employees to understand their aspirations and needs can ensure any issues such as employees becoming disengaged are detected early. Driving employee engagement doesn’t have to be about money, and by meeting regularly with them you can begin to understand what motivates them, which can be a relatively simple fix.
Employees can become frustrated with their perceived lack of progress within an organization, and a job title change can help resolve that, some may want to travel more, and so a role involving international travel to visit customers or suppliers can help retain these workers at relatively low cost.
Training courses which are role relevant or courses that can help them in their personal life such as investment advice, or personal development can also be very beneficial. These are all low-cost fixes, and a disengaged workforce directly affects the bottom line.
From James Zhang, Chief Technical Officer of The Bright App:
If you want to people-proof your organization in order keep things as secure as possible, you need to make your security processes so systematized and easy to use that even the least tech-savvy people can operate securely with little effort. No matter how many training sessions and reminders you give your team about cybersecurity, your business will remain vulnerable if you rely on everyone following protocol all the time.
Systematize all the security protocols your business uses so that people at your organization have no other option, but to follow these protocols. Build security into all your systems and procedures.
As soon as you begin onboarding new employees, your systems should be in place so that they’re automatically integrated into them without any choice or decisions necessary for them. Give your employees no option, but to operate securely.
From Vinay Amin, Chief Executive Office and Founder of Eu Natural:
As the Chief Executive Officer (CEO), I take full responsibility for my organization and ensure my organization is a safe, secure, and happy place to work. With this in mind, standardization is a key strategy I employ to people-proof my organization.
Standardization means implementing procedures that can be followed by any capable individual to perform the necessary tasks. Of course, the staff, or the people, are the beating heart of any company or organization.
Without good people, an organization can’t function. That said, when a single person becomes integral to the functionality of an organization, there’s a significant risk in the organization failing should that individual leave their position.
This is why I constantly strive to implement a strategy of standard protocols, or standardization, within my organization, which ensures that while I rely on great people doing great work, I don’t completely rely on a single individual to do great work.